Privacy notice · Updated 2 September 2026

Privacy & POPIA

FitNest Wellness (Pty) Ltd is the responsible party for personal information collected through this service-studio website and booking process.

Information we collect

We collect the details needed to manage an appointment, including your name, contact details, selected service, appointment date and time, notes you choose to provide, payment choice, and booking status. Please do not send medical information through general contact channels.

Why we use it

We use this information to schedule and deliver services, communicate about your booking, process or reconcile payments, prevent abuse, keep required business records, and respond to enquiries.

Cookies and analytics

Essential storage supports booking and preference functions. Google Analytics (G-KVNY4HL2M5) and Meta Pixel are active by default to measure website visits and service interest. You can turn analytics off or back on at any time through “Cookie settings” in the website footer.

Sharing and retention

Information is shared only with service providers needed for hosting, booking communications, website analytics, and payment processing. We retain it only as long as needed for these purposes, legal obligations, dispute handling, and security.

Your POPIA rights

You may ask us to access or correct your information, object to certain processing, request deletion where legally permitted, or turn off analytics through the footer settings. Email fitnest.sa@gmail.com. You may also lodge a complaint with South Africa's Information Regulator.